Shipping & Tracking

SHIPPING, CONTACT, BILLING, AND PAYMENT INFORMATION

Please review your shipping, contact, billing, and payment information for accuracy before submitting an order. Billing information must match the billing information you have on file with the issuing bank.

Please note that Sideline Sources Shop cannot change a shipping address once the order has been shipped. If you require an address change, please contact us with your order number

SHIPPING

  • While most orders are shipping on time, due to COVID-19 and government restrictions, your order may experience some shipping and fulfillment delays. We appreciate your patience.
  • Usually, the production time is 1-2 days. The shipping time depends on your location but can be estimated as follows:

    •  USA: 5-10 business days

    • Canada: 5–10 business days

    • International: 6-12 business day

    Will I be charged customs for my order?

    An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country, so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

    My order should be here by now, but I still don't have it. What should I do?

    Before getting in touch with us, please help us out by doing the following:

    • Check your shipping confirmation email for any mistakes in the delivery address

    • Check your tracking information

    If the shipping address and the tracking information were correct, contact us with your order number.